Shipping policy

Shipping Policy

PeptideMaster Shipping Policy

At PeptideMaster, we are committed to providing fast, reliable, and secure shipping for all orders worldwide.

Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

We currently ship using Royal Mail for both domestic and international deliveries to ensure secure and reliable service.

Domestic Shipping (UK)

Estimated delivery time:

  • 1–3 business days

International Shipping

Estimated delivery time:

  • 5–12 business days depending on destination and customs processing.

Please note that international delivery times may vary based on local customs and postal services.

Tracking Information

All orders include tracking information where available.

Customers will receive a shipping confirmation email with tracking details once the order has been dispatched.

Shipping Delays

While we aim to deliver all packages within the estimated timeframe, delays may occasionally occur due to:

  • customs clearance
  • carrier delays
  • weather conditions
  • high shipping volumes

PeptideMaster is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

PeptideMaster is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact our support team as soon as possible.

We will work with Royal Mail to investigate and resolve the issue.

International Customs & Duties

International customers may be responsible for customs duties, taxes, or import fees depending on local regulations.

These charges are determined by the destination country and are the responsibility of the customer.

Contact Us

For any shipping-related questions, please contact our support team.

support@peptidemaster.co.uk

PeptideMaster
Science. Performance. Transformation.